„Silk TV Go” Terms of Service

1. Service General Description

  • 1.1. “Silk TV Go” is designed for adult private persons, this service (hereinafter referred to as “Service”) can be used at any location (both in Georgia and abroad) where you (private person user) have internet connection (both fixed and wireless).
  • 1.2. “Service” includes a part of certain functional and content of “Silk TV”. Besides, “Service” content and access to it differs in case of use/access from Georgia and from foreign countries.
  • 1.3. In order to purchase the paid package of the “Service” (hereinafter referred to as “paid package”) you (user) have to complete registration and authorization as defined by the present rules. Besides, in certain areas you (user) have the possibility to watch certain non-commercial content (such content as is accessible for the user in the internet space without additional payment) defined by “Silknet” (should such content exist) without registration and authorization via mob app and website www.silktv.ge Besides, alongside with the abovementioned, after registration/ authorization, in certain areas you have the possibility to watch other content too (should such exist) in trial mode during a certain period.
  • 1.4. You (user) can receive “Service” via the following operative systems/devices:
    – PC (desktop; laptop), Apple iOS (iPhone; iPad; iPod) 7 and higher versions and Google Android 4.1 (screen dimensions: 480X800; 540X960; 600X1280; 720X1280; 800X1280; 1280X800; 1080X1920; 2560 x 1600) and all mobile phones and tablets with the abovementioned versions.
  • 1.5. In the process of “Service” utilization the following options/properties of the abovementioned operative systems/devices are used: memory, internet connection, battery power, etc. Based on the abovementioned, we (“Silknet”) do not bear any responsibility for such “Service” insufficiencies and/or obstacles/connection breaks which depend on the options/properties of the operative systems/devices described above.

2. General Terms/Rules for Registration/Purchase/Authorization of the “Service”/“Paid Package”

  • 2.1. Registration for the purchase of the “paid package” is possible via the following:
    – Website: www.silktv.ge, Apple App Store, Google Play Store, corresponding channel, “Service” application is presented under the name of “Silk TV”.
  • 2.2. You can complete registration after downloading the “Service” app and/or upon visiting the website www.silktv.ge with the help of the same device through which “Service” app was downloaded/website www.silktv.ge visited. Completion of registration/app download is free. Besides, “Service” app can be downloaded for one as well as for several devices (number of devices is not limited).
  • 2.3. The subscriber must be an adult, to register for this service;
  • 2.4. It is only possible to complete one registration/register one account number with one mobile number.
  • 2.5. At the final stage of registration you (user) will receive an activation link for the completion of registration at the email you have provided. The link will be active for 24 hours. If during the defined period you do not open this link and complete the registration, you will need to start the registration procedure from the beginning.
  • 2.6. After completing registration, during the authorization process (purchasing “paid package”/ watching certain content of “paid package”) your (user’s) identification is the username you have chosen during registration. You cannot change it (username) later.
  • 2.7. Authorization with the same username and password on the website and/or application on a mobile device is unlimited, though only two simultaneous watching of the “paid package” content are possible with the same username and password. In case of attempt of a third simultaneous watching, the user will enjoy the same rights as an unregistered subscriber (i.e. only non-commercial content, should such exist).
  • 2.8. It is impossible to temporarily pause the “paid package”. Deactivation (cancelation) of the “paid package” is possible at any time.
    Note:
    – You (subscriber) must use at least 1 (one) paid package. In case you do not wish to continue using any of the “paid packages”, you must cancel registration/account (if you use only 1 “paid package”, you do not deactivate this package but cancel the registration/account).
  • 2.9. Purchase of the second and each following “paid package” by you (subscriber) does not automatically cancel/deactivate previously purchased paid packages (if the newly purchased “paid package” does not envisage otherwise) and correspondingly, does not cancel subscription payments for the abovementioned (previous “paid package”).
  • 2.10. Regardless of area (does not matter where you are located), you can purchase any “paid package”, while through authorization/website access you (user) can only watch those purchased “paid packages”/trial mode content that is distributed in the area where you are located for the moment of authorization/access.
  • 2.11. Payment of monthly subscription for “paid package” is possible via the “Silknet” account number (identification used for payment is “Silknet” account).
  • 2.12. If during 30 (thirty) calendar days after registration you did not activate/purchase any “paid package”, registration/account number will be automatically cancelled.
  • 2.13. When cancelling registration/account, your username is released and can be used for registration by another user.
  • 2.14. You can cancel registration/account at any time. The abovementioned (cancellation of the registration) is possible in online mode.

3. Terms/Rules of Registration/“Service”/“Paid Package” Purchase/Authorization for Non-Existing “Silknet” Subscribers

  • 3.1. During registration you will automatically be assigned a new “Silknet” subscriber account number.
  • 3.2. Your monthly payment for “paid package” is performed on the pre-pay principle. Correspondingly, if there is no positive balance on the account, you will not be able to purchase the paid package/“paid package” will be limited (switched off).
  • 3.3. If during 6 (six) calendar months after the registration you do not add money to your account, registration will be canceled, which automatically implies cancellation of the account.
  • 3.4. In case you cancel registration/account, positive balance of this service (should such exist) will be returned to you according to Silknet rules, see website: www.silktv.ge

4. Other Provisions

  • 4.1. “Silknet” retains the right to update the system (application), add/reduce functional, change design and structure at its discretion at any time without prior notification to you (user).
  • 4.2. “Silknet” has the right to stop/cancel and/or suspend “service” (provision of “paid package”) without prior notification of the “subscriber” in case:
    – You (subscriber) violate the present rules/terms;
    – There is a doubt that an unauthorized person uses the “Service” app and/or you use the “Service” app (“paid package”)/trial mode content/non-commercial content for activities prohibited by the law.
  • 4.3. Use of “Service” app/app utilization/access to app/use of “paid package”/watching trial mode/non-commercial content is possible/allowed only observing the present rules/within the present rules. Accordingly, use of “paid package” “Service” app/trial mode content and/or access to the abovementioned with violence of the present rules (performing any action not directly envisaged by the present rules/terms, as well as performing any action prohibited by the present rules/terms) will be considered as unsanctioned/illegal use/access, and “Silknet” retains the right to suspend/cancel “Service”/“paid package”/trial mode content, as well as perform other reaction envisaged by the legislation.
  • 4.4. “Silknet” bears no responsibility for the cases when you (“user”) share incorrect or incomplete information during registration (address, email, phone, etc.). You bear full responsibility for all outcomes resulting from the abovementioned.
  • 4.5. You (user) are obliged to prevent engagement of “Service”/“Service” application/“paid package” in international or other unsanctioned transfer of paid traffic and/or activities and schemes performed with the aim of a fraud, as well as protect any equipment and/or technical device in your possession/use, linked to “Silknet” network, against any unpermitted penetration and use. You (subscriber) unconditionally accept any liability and/or incurred damage to “Silknet” caused by the abovementioned actions.
  • 4.6. When reviewing argument concerning traffic and/or “paid package” payment, only records presented by Silknet will be taken into consideration if not defined otherwise by the regulating body/court.
    Note:
    Fraud: receiving “Service” free of charge and/or for reduced price by way of avoiding paying “Service Cost” defined for the “Service”;
    Traffic: unity of transferred data (signals, messages, packages, etc.) in a given period of time through a communication system.
  • 4.7. “Silknet” is authorized to immediately limit your “Service”/“paid package” if suspicion arises that “Service”/paid package provided to you is used with the aim of “fraud” or is connected to a “fraud”.
  • 4.8. Rates for use of “paid package” are listed at the website www.silktv.ge
  • 4.9. Completion of registration means that you (subscriber) automatically agree to the present rules/terms.
  • 4.10. “Silknet” retains the right to enter amendments to the present rules/terms at any time with publishing them at the website www.silktv.ge, which automatically implies that you (user) agree to the abovementioned terms.